The complainants Ravi Kumar and Sonia had applied for a personal loan of ₹6.08 lakhs from Indiabulls Housing Finance Limited through their office in Sector 35. The loan was approved on December 8, 2016, on a fixed rate of interest of 9.45% per annum. However, on December 1, 2018, the opposite parties changed the rate of interest to 12.8% per annum.
Chandigarh: Finance firm fined ₹30k for hiking loan interest without intimation
